Job Description
Job Description
Job Description
CRUNCH FITNESS Training Events Administrator
WORK LOCATION: Jacksonville, Florida Hybrid with three days a week in the office
REPORTS TO: Director of Training & Development
STATUS : Exempt
WHO WE ARE Crunch Fitness is a rapidly expanding fitness brand with over 500 franchised and corporate-owned gyms across the United States and internationally.
Rated as the #1 Fitness Franchise by Entrepreneur in 2024 and 2025, our unfiltered philosophy of "No Judgments" drives us to create a gym and community for all. We believe in making serious fitness fun by fusing exercise with entertainment and innovation.
Experience the unique opportunity to be part of our high-growth team, where professional development and advancement are plentiful. Together, we are redefining the fitness industry.
YOUR IMPACT As the Training Events Administrator, you will play a critical role in working with subject matter experts to create interactive and engaging virtual and in-person training events. This includes creating visually appealing PowerPoint presentations (decks) and supplemental resource materials. Additionally, this person is responsible for managing the logistics and tracking of all live training events and webinars. This person is also responsible for the Franchise Owner onboarding process.
Event Planning & Logistics - Manage all logistics for training events at any of our headquarter locations or in the field, including, but not limited to, preparing meeting space, coordinating meals, creating agendas, communicating with presenters, and managing supplies.
- Track RSVPs and prepare weekly attendee statistics.
- Create, manage, and reconcile registrations and attendance in Learning Management System (LMS) for all training events and webinars.
- Coordinate with vendor sponsors for timely shipping of materials and payment for sponsored meals.
- Track and manage inventory for swag, supplies, and event materials.
- Maintain accurate records of all events using LMS, department spreadsheets and Dropbox/OneDrive.
- Create and distribute pre- and post-event communications for all training events and webinars.
- Draft network-wide newsletters to promote upcoming training opportunities & departmental updates.
- Liaise with Franchisees and Franchisee Executives to track training requirements and platform access.
- Assist in managing the new Franchisee Crunch Welcome Kit and assign Crunch memberships.
- Assist with managing the LMS support mailbox (as needed) and platform administration tasks.
- Travel to facilitate, co-facilitate, and audit training events happening throughout the country, as needed.
Webinar, Workshop & Content Support - Collaborate with subject matter experts to design virtual and in-person learning experiences, translating complex information into digestible content to enhance retention.
- Maintain the webinar content calendar and coordinate presenter scheduling.
- Host or produce live webinars via Zoom to include facilitating polls, virtual activities, and breakout rooms.
- Manage the departments Zoom account.
- Create all webinar & workshop events in LMS.
- Edit webinar recordings and upload final versions to LMS.
- Assist with the creation and refinement of PowerPoint presentations for webinars, internal meetings, and conventions.
- Create workbooks, slide decks, and support materials in collaboration with the Training & Development (T&D) team & subject matter experts.
- Provide facilitators feedback through auditing tools to continuously improve training events.
- Complete administrative tasks, to include, but not limited to: building events in Crunch Connected, removing past events from Crunch Connected, etc.
Data & Performance Tracking - Analyze and organize data in training statistics spreadsheets.
- Reconcile attendance data post-training events and webinars in LMS.
- Analyze survey results from training events and provide actionable insights to the T&D leadership.
- Assist in tracking and managing sponsorships and participation data.
Strategic & Departmental Support - Participate as a key member of the Convention Committee to support planning, logistics, and execution.
- Support the ongoing administration and maintenance of LMS.
- Help maintain all T&D department files, systems, and assets.
- Provide ad hoc administrative support for department-wide projects and initiatives.
- Provide support responding T&D inquiries in LMS.
WHAT YOULL NEED Requirements - 5 years administrative experience
- 2 years event planning & logistics experience
- Knowledge of adult learning theories
- Advanced PowerPoint skills
- Excellent written and verbal communication
- Outstanding organizational skills
- Strong customer service skills
- Attention to detail in a fast-paced environment
- Excellent follow-up skills
- Creative and outside of the box thinker Mastery of Word and other Microsoft Office products
- Basic video editing experience
- Strong interpersonal skills and can foster cross-departmental collaboration, ensuring projects are completed on time and KPIs are met.
Bonus Points - LMS experience
- Hubspot experience
- Canva Skills
- Graphic Design experience
Additional Attributes - High EQ, strong interpersonal skills, and executive presence.
- Polished communication style, especially in visual presentation and data/analysis summarization.
- Thrives in a fast-paced, high-growth, team-first environment.
- Creative, solution-oriented thinker with initiative and ownership mindset.
BENEFITS - Generous, flexible paid time off
- 401(k) plan with discretionary matching opportunities.
- Comprehensive medical, dental, and vision benefits because your health matters
- Health savings and flexible spending accounts
- Basic life and AD&D insurance, plus short-term and long-term disability coverage
- Employee Assistance Plan, which offers confidential counseling and support services whenever you need it.
- Education assistance program
- Free Crunch Gym Membership across all our clubs, nationwide
- Milestone Anniversary Recognition program
Crunch offers competitive salaries and benefits, including medical/dental/vision plans, life and accident insurance, educational expense reimbursement, employee assistance program, flexible work hours (availability varies by office and job function), free gym membership for active employees, and more.
Crunch believes that all persons are entitled to equal employment opportunity and does not discriminate against nor favor any applicant because of race, color, religion, sex, age, veteran status, disability, national origin or ancestry, sexual orientation, gender identity, gender expression, transgender status or any other basis protected by federal, state or local law or ordinance or regulation. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, and not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Crunch will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business. Flexible work from home options available.
Job Tags
Temporary work, Work at office, Local area, Work from home, Flexible hours, 3 days per week,