Job Description

Qualifications: Position requires a high school diploma or GED. Must have excellent communication skills, organizational skills, self-motivated and work as a team member. Provide excellent Guest service in a fast-paced environment. Ability to perform high-quality work while unsupervised, ability to handle money accurately and operate a point-of-sale system. Positive attitude and ability to work well under pressure. Flexibility to work any shift as needed or assigned. Includes nights, weekends, and holidays.  Candidate must be able to pass extensive background check in accordance with Kaw Nation Gaming Commission regulations to obtain gaming license.

Duties and Responsibilities: To succeed in this role, you will need to have a positive attitude and the ability to work well under pressure with bussers, cooks, and other staff members.  Responsible for taking orders from and serving the Guest.

 

• Take food and drink orders from guest accurately with a positive attitude.

 

• Engage with Guest in a friendly professional manner, no matter what.

 

• Knowledge of the menu, with ability to make suggestions.

 

• Enter orders into computer or POS system being used.

 

• Ensure tables are enjoying their meals and take action to correct any problems.

 

• Collect payments from tables.

 

• Help food preparation when necessary.

 

• Prepare checks that itemize and total meal costs and taxes.

 

• Must be able to perform high-quality of work while unsupervised.

 

• Able to learn and master the point-of-sale system that will be used.

 

• Know that you will be working in a fast-paced work environment and must be able to be always polite and professional.

 

• Prepare restaurant tables with special attention to sanitation and order.

 

• Present menu’s serving and helping guest select food/beverages.

 

• Deal with complaints or problems with a positive attitude.

 

• Attention to cleanliness and safety.

 

• Always be presentable when coming to work, hair, nails, uniform need to clean and neat.

 

• Must always wear gaming badge on upper left quadrant while on duty or for meetings.

 

• Help keep the restaurant clean and the appearance professional.

 

• Make sure all items are stocked and ready for next shift.

Perform other duties that may be assigned by authorized personnel

Job Tags

Holiday work, Full time, Shift work, Night shift,

Similar Jobs