Job Description

Do you thrive in a customer focused, fast paced environment? 

Are you a stickler for details and enjoy critical thinking?

If so, Autumn Graphics Ltd has the ideal opportunity for you! 

We are looking for the best candidate to join our team! Autumn Graphics is a market leader in the pre-media industry. We have been providing exceptional pre-media products, services, and support throughout North America and beyond, since 1982. Autumn Graphics provides class-leading pre-media production, plate production, brand management, 3D packaging development, print production technical services, and packaging life cycle workflow tools to consumer product companies, converters, printers, and agencies.

As a Packaging Graphics Project Co-ordinator you will be part of a team of Technical Customer Service Representatives providing Customer Service and Project Management to your assigned accounts. Your day will be filled with customer communication, interaction with internal departments, translating job details and execution to support the success of our production team.

Responsibilities will include: 

· Receiving orders from customers. 

· Assembling all specifications required for production of the order. 

· Assessing supplied materials for absent or wrong info. 

· Resolving any questions or requesting additional info from customers. 

· Preparing orders for production. 

· Communicating with production regarding scheduling. 

· Managing revision and approval cycles required. 

· Final inspection and shipping of completed orders to customers. 

· Quoting. Troubleshooting. Pricing approvals for invoicing. 

· Identifying new business development opportunities with existing customers. 

Required Technical Skills:

· Pre-media (Pre-press) & Print Production Experience

· Proficient Adobe Creative Suite skills (Illustrator, Photoshop)

· Ability to work on Mac platforms

· Microsoft Office 365 (Outlook, Teams, Word, Excel, PowerPoint)

Additional Beneficial Technical Knowledge:

· Familiarity with print and pre-media production environments

· Advanced Adobe Creative Suite skills (Illustrator, Photoshop)

· Color specifications and methodologies (ISO, FIRST, G7, etc.) and color tolerances

· Flexographic image carrier knowledge (photopolymer plates, elastomer, etc.)

· Online routing and collaboration software/workflow (Esko WebCenter, Automation Engine/Pilot)

Personal/People Skills:

· Self-motivation and direction

· Effective verbal and written communication

· Ability to work in a diverse team environment with limited supervision

· Good analytical and attention-to-detail skillset

· Strong organizational skills

· No known visual color deficiencies

· Independent time management

Beneficial Experience:

· Print or Packaging specific post-secondary education

· Print production or observational experience

· FTA (Flexographic Technical Association) training/certification

· Internal and external training will be provided depending on candidates

Potential for relocation support for the ideal candidate.

We appreciate and review all applicants, however only those considered for the position will be contacted.

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