Job Description The incumbent under the guidance of the Metering Supervisor is responsible for accurate reading and recording of water consumption of utility customers. Work includes keeping such records according to established forms so that billing can be made properly. Essential Duties and Responsibilities Other duties may be assigned. Note: All City of Fort Smith positions require the employee to provide good customer service to both internal and external customers, maintain positive and effective working relationships with other City employees, and have regular and reliable attendance that is non-disruptive. Must show cooperation and respect to fellow employees and supervisors at all times. Read water meters on assigned routes. Record readings accurately into hand held computer. Code meters in need of repair. Complete all assigned work and Meter Service Orders (MSOs) daily. Answer questions from customers as needed. Ensure vehicle maintenance is performed as needed. Perform related responsibilities as required. Regular attendance and timeliness is required. Qualification Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience High school diploma or GED. Knowledge of the geography of the City is necessary. Must possess a valid driver’s license. Other Skills and Abilities The incumbent should possess knowledge of the use of tools and equipment in the department. The incumbent must have good verbal and written communications skills as well as good organizational skills. Problem solving and analytical ability are required to perform the duties of this position. Excellent communication and interpersonal skills are also required. Must be proficient in the use of a personal computer. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee must occasionally stand, walk, talk and hear. Frequently sit, use hands to touch, handle or feel and climb or balance. The incumbent must also stoop, kneel, crouch or crawl. Specific vision abilities required by this job include close, color, distance and peripheral vision. The ability to adjust focus is also necessary. The employee is occasionally required to lift up to 100 pounds. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position the incumbent is exposed to outdoor weather conditions, works near moving mechanical parts and in high precarious places. The incumbent may encounter various animals or insects, including dogs, cats, snakes, and spiders. The incumbent is exposed to fumes or airborne particles and is at risk of electrical shock. The noise level in the work environment is usually moderate. #J-18808-Ljbffr City of Fort Smith
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