Customer Service Representative Job at Lytegen, Santa Rosa, CA

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  • Lytegen
  • Santa Rosa, CA

Job Description

We are hiring high-performance Energy Consultants to consult homeowners on solar and energy storage solutions. This is a customer-facing sales role focused on educating homeowners, presenting tailored solutions, and closing deals with professionalism and urgency.

This is not a retail sales job. This is a consultative, numbers-driven role for individuals who can build trust quickly, control the conversation, and close.

You will meet with qualified homeowners and guide them through a solar and energy solution that fits their home and financial goals.

Your responsibilities include:

• Conducting in-home or virtual consultations with pre-qualified homeowners

• Analyzing utility bills, home energy usage, and roof layouts

• Presenting customized solar and battery solutions clearly and confidently

• Explaining financing options and long-term savings

• Handling objections and closing contracts

• Accurately documenting customer information and agreements

• Coordinating with internal teams to ensure a smooth handoff post-sale

Requirements

This role is for closers with presence.

You should have:

• Strong communication skills and confidence on camera and in person

• Experience in sales, consulting, or customer-facing roles

• Ability to handle objections without getting defensive

• High self-accountability and strong follow-through

• Comfort working in a performance-driven environment

• Ability to learn technical concepts and explain them simply

Solar experience is a plus, but not required. We train the right people.

Benefits

• Competitive commission structure

• Performance-based incentives

• Fast advancement opportunities for top performers

Your income is directly tied to your execution.

Job Tags

Full time,

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