Job Description

Overview Appliance and Refrigeration Repair Technician We are looking for Appliance Repair Technician candidates with exceptional customer service skills. Qualifications 2+ years experience as a Full Line Appliance Repair Technician (refrigeration, cooking, cleaning, laundry) Willing to undergo a pre-employment drug screen, criminal background check, and driver’s license check Willing to be enthusiastic and customer service focused Capable of lifting or maneuvering 50 pounds and occasionally up to 125 pounds Responsibilities Accurately diagnose and repair home appliances Maintain a high level of customer satisfaction Ability to communicate effectively - with customers, tech support, dispatch routing and management Ability to make decisions in a timely fashion Ability to work both independently and on a team Basic Computer Skills and iPad working knowledge Technical/Mechanical Aptitude Dispatch from your home to customer locations in order to repair residential home appliances Process transactions related to the in-home repairs Collect payments, issue receipts, and electronically process repair records, customer data, and technical information via a company-issued tablet or laptop At Guinco, we provide competitive pay, based on experience and ongoing training in a collaborative, supportive, and team-oriented setting. In the Appliance Repair Technician role, you will enjoy working independently as a representative of a leading retailer and in-home service provider. Compensation and Benefits Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Details of participation in these benefits plans will be provided if an employee receives an offer of employment. Compensation: $40,000.00 - $140,000.00 per year Benefits Full benefits package (Health insurance, Dental, Vision) with 50% paid by the company for employees Health Savings Account (HSA) with company contributions Company Paid Life Insurance / AD&D Long Term Disability Voluntary Benefits: Critical Illness, Accident, Hospital Indemnity Insurance Company Match 401K Plan Paid Time Off Holiday pay Bereavement Leave Maternity/Paternity Leave Company Provided Equipment: Uniforms, Vehicle, Truck stock, Tablet Additional Information We have a fully stocked warehouse with a huge inventory supported by the nation’s two largest appliance parts distributors. We do in-office part pre-screens and pre-order parts for most calls run by our field technicians. We are paperless; all service orders and data are done electronically. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Why Work at Guinco Full Medical Benefits Package – Medical, Dental, and Vision; Guinco pays 50% of employee benefits and contributes to an HSA; 401K match up to 4%. High Demand – Appliance repair technicians are in strong demand. Job Security – Repairs are needed as long as appliances exist. Upward Mobility – Continuous learning and skill growth opportunities. Competitive Compensation – Competitive pay aligned with experience. Work-Life Balance – Family-focused culture; some administrative roles may offer a 4-day workweek; various employee recognition programs. Locations : North Texas; Phoenix, AZ Apply with Indeed #J-18808-Ljbffr Guinco

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